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Porsche NACS complimentary adapter email

PSPJames

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I finally called PCNA because I ordered one through Amazon and wanted to return it if Porsche was providing one. Spoke to three different people. Finally was told it will ship when it ships, and they have no way to track my order. They said, "one day it will just show up at your door." Classic. This is my third Porsche in three years and unfortunately, likely my last.
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sor

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Hopefully not over order tracking of a free adapter though!
 

Scotsman58

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I guess I can’t complain then, since I have only been waiting since Sept. 18.
 

Paris92

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NACS adapter is back on the Charging equipment section of the Owner’s Manual.
I see the "Chapter" for it... but it has zero content on my app.
 


SandyHaus

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I'm beginning to think that they did one production run of the Porsche-labeled adapter and mailed them all out. Now we're just waiting for the next production run. Seems like there's been a long gap since the initial group got their adapters, regardless of when you submitted your form.

Sandy
 

BruceS2

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Yes, I was just wondering if mine will show up...been a month since I replied.
 

Paris92

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I'm beginning to think that they did one production run of the Porsche-labeled adapter and mailed them all out. Now we're just waiting for the next production run. Seems like there's been a long gap since the initial group got their adapters, regardless of when you submitted your form.

Sandy
I only ordered on 30 September after being away for a couple of weeks. Not expecting it anytime soon.

Electric Macan EV Porsche NACS complimentary adapter email Screenshot 2025-10-17 at 6.14.23 PM
 

joeev

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Here's some info in case it's helpful to anyone:

I ordered mine immediately after getting the email on Sept 9. Then I got a notification from USPS that a shipping label was created from Porsche NA on Sept 15. I was excited, but the tracking stayed at "label created" and the item was never handed over to USPS. I emailed them last week and they confirmed my order was successfully placed, but no ETA on when it will be available to ship.

I'm not holding my breath...
 


SandyHaus

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Joeev, That’s interesting because as far as I recall, all the people who posted here that they received their adapters said it arrived by FedEx. Wonder how they chose which carrier to use.

And while I’m wildly speculating, I’m also wondering if the deal with Elon for use of the superchargers specified only a certain number of adapters be sent out each quarter so as not to overwhelm their chargers (not that there are so many Macan EVs out there that they would clog the network.)

Sandy
 

BruceS2

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I ordered mine on the 18th., so its just over a month...no ETA at all. I just message Porsche customer service so will see if I get a response.
 

joeev

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Joeev, That’s interesting because as far as I recall, all the people who posted here that they received their adapters said it arrived by FedEx. Wonder how they chose which carrier to use.

And while I’m wildly speculating, I’m also wondering if the deal with Elon for use of the superchargers specified only a certain number of adapters be sent out each quarter so as not to overwhelm their chargers (not that there are so many Macan EVs out there that they would clog the network.)

Sandy
I noticed that too about FedEx, but if I remember correctly, most of those people were in Canada.
 

craz8

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I ordered mine on Sept 10, and just received a FedEx notice for delivery on Monday, October 27. I'm in the Seattle area.
 

SandyHaus

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I ordered mine on Sept 10, and just received a FedEx notice for delivery on Monday, October 27. I'm in the Seattle area.
This is great news. Perhaps a new round of shipments is starting. Unfortunately my FedEx app is not hinting at a delivery yet.

Sandy
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