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⚡️ Home Charging Issues after Software Update? (Tracking Thread)

SandyHaus

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I’m having a similar issue as you. I do not think that our issue is related to the software update as (1) we both had no issue with home/level 2 charging for a while after receiving the update and (2) no level 2 charging (or level 1) works at all for us. That is different from most of the cases here.
Actually, many of us had the same timeline and story as you. My charging issues started a couple of months after updating to the latest software and had problems with both level 1 and 2 charging start as described in this forum.

Sandy
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jergans

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Actually, many of us had the same timeline and story as you. My charging issues started a couple of months after updating to the latest software and had problems with both level 1 and 2 charging start as described in this forum.

Sandy
I should have expanded. Most people were able to successfully charge at dealership level 2 or other level 2 chargers at commercial locations (which typically have different voltage than residential). Mine could not.

Also, you and others successfully charged after using a voltage regulator. Mine could not. That’s why I believe I (and possibly the person I quoted who could not charge at any L2, including the dealership) may be experiencing a different problem.
 

SandyHaus

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I should have expanded. Most people were able to successfully charge at dealership level 2 or other level 2 chargers at commercial locations (which typically have different voltage than residential). Mine could not.

Also, you and others successfully charged after using a voltage regulator. Mine could not. That’s why I believe I (and possibly the person I quoted who could not charge at any L2, including the dealership) may be experiencing a different problem
Got it. Thanks for the clarification.

Sandy
 

knight641

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I’ve dropped it to as low as possible before getting the low voltage error on the charger. I believe it’s right around 80. I’m using the Vevor auto variable transformer, linked above.

As I mentioned in another post, my home charging worked fine for a month after the update, then suddenly stopped. It’s possible I have another issue. Good luck getting Porsche to diagnose it 🙄
For those of us trying to limp along charging at home; have any of you found a specific voltage range that work ? A few weeks ago I was able to switch too after 97V but that no longer works. Below 85 V my Porsche Mobile charger doesn’t work. I have tried a few to no avail …
 

nick729

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The only work-around which works for me is powering something on that is ~3kw or more. The trick is, plug in your charger, and you have to switch on the high power device (in my case it is central vaccum system, or a 3kw air compressor) roughly 4-5seconds after the relay clicks but before the next click (there are total 5 clicks after which the car stops the process) that you hear from the charger. It is not that easy to time it right, but I have now succesfully charged the car multiple times - this is the only workaround that works multiple times.
 

USMA81

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This Porsche announcement just in…. The 2027 Porsche Macan now will come with an installed central vacuum to improve charging performance.

Sorry, I couldn’t help myself. A bit of “gallows humor.” I have deep sympathy for those of you suffering this issue.
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