Worst 1 year review of the Macan 4 - EVER. 8 months at the dealership for issues.

[FirstEV]

Hey guys, quick update.

The car has been back in the shop for another two months due to three recurring issues. During this time, they also replaced the high-voltage battery charger (the unit under the rear seat that charges the car, not sure the exact name). I took delivery again two days ago, but returned it within 15 hours because yet another issue appeared. So it’s back in the shop once again.


Lease or not, I’ve spoken with Porsche Finance (Volkswagen Finance). They told me they would step aside and issue a refund (minus the cost of "use") if I take the case to court. According to them, my dispute is strictly with the dealer, and they’re not concerned with what happens to the dealership.

I’m currently waiting on an offer from the dealer. If it’s not acceptable, I’ll take them to court.

And by the way, don’t feel bad about taking your car in for warranty work. I’ve learned that dealers make very good money servicing cars under warranty.


Happy driving!

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[TomekGnomek]

They told me they would step aside and issue a refund (minus the cost of "use") if I take the case to court.

Hi, can you elaborate on that? How would it look? Asking for a friend because I’m on the same boat. We can go private if you’d like but I think more people could use this experience.

 

[FirstEV]

Hi, can you elaborate on that? How would it look? Asking for a friend because I’m on the same boat. We can go private if you’d like but I think more people could use this experience.

Of course! I will respond as soon as I get a hold of my computer!

 

[CHP]

Hey guys, quick update.

The car has been back in the shop for another two months due to three recurring issues. During this time, they also replaced the high-voltage battery charger (the unit under the rear seat that charges the car, not sure the exact name). I took delivery again two days ago, but returned it within 15 hours because yet another issue appeared. So it’s back in the shop once again.


Lease or not, I’ve spoken with Porsche Finance (Volkswagen Finance). They told me they would step aside and issue a refund (minus the cost of "use") if I take the case to court. According to them, my dispute is strictly with the dealer, and they’re not concerned with what happens to the dealership.

I’m currently waiting on an offer from the dealer. If it’s not acceptable, I’ll take them to court.

And by the way, don’t feel bad about taking your car in for warranty work. I’ve learned that dealers make very good money servicing cars under warranty.


Happy driving!

So sorry to hear you continue to have problems. Just to clarify, your specific problems (lemon law) are due to leasing with Porsche? Hope you get a good offer from dealer. Otherwise letter from lawyer just may do the trick. In a crystal clear case like yours (my 2 Macan EV taken back without any problems) Porsche dealer and Porsche Sweden are likely to avoid drawing attention to a) significant faults and b) inability to fix faults within 1 year. Fair value returning your car in UK would range from original price paid minus total milages time 20-40p (should not be much in your case ;-)) to full refund if impossible to repair. Merry Xmas

 

[FirstEV]

Finally, after fighting for almost a year they gave me an option I finally took. They gave me a fair amount of money to buy back the car and a "decent" discount on the new Cayenne electric and the earliest production time available. It isn't the best offer, but at least it is good enough for me to put this Macan history finally to rest.

I can finally take a breather, haha!

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