Nearside (left) front window opening itself

[Pasquale]

Thanks for sharing your details, I will defo let my dealership know and hope it will help, as you say, engineer to engineer.

@Chris, Yes, seems strange that we are all local to each other too, with this issue.

I will keep you all posted and if sucessful, thanks to thealbs, will help everyone with this issue too.

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[Pasquale]

Gents,
I collected the car on Monday for the random window opening and electronic charger port issue. I had already provided the 'thealbs' car reg ahead of my visit and advised that this vehicle had a similar issue. The dealer then informed me that he couldn't use this as 'no two cars are the same' and if we carried out something on mine that the other dealer had advised and this caused issues, then this would be a problem.
I suppose there would of been no harm if they did contact the other dealer, just to understand what they did, so they could make their own informed judgement.
In the end, they could not find any fault, so he carried out a general maintenance check for the windows and lubricated the sun-roof rails (as this was creaking).
What's funny is that on leaving he wanted to demonstrate how to open the charging port and it wouldn't work, the engineer had already gone home by then!
He did say, if I do experience anything again to let them know.
Its only been a few days, but we'll see - especially for the window.
Thanks,
Mike

NB. The car did have a software update for the rear camera, whilst there - back room stuff he said.

 

[thealbs]

Gents,
I collected the car on Monday for the random window opening and electronic charger port issue. I had already provided the 'thealbs' car reg ahead of my visit and advised that this vehicle had a similar issue. The dealer then informed me that he couldn't use this as 'no two cars are the same' and if we carried out something on mine that the other dealer had advised and this caused issues, then this would be a problem.
I suppose there would of been no harm if they did contact the other dealer, just to understand what they did, so they could make their own informed judgement.
In the end, they could not find any fault, so he carried out a general maintenance check for the windows and lubricated the sun-roof rails (as this was creaking).
What's funny is that on leaving he wanted to demonstrate how to open the charging port and it wouldn't work, the engineer had already gone home by then!
He did say, if I do experience anything again to let them know.
Its only been a few days, but we'll see - especially for the window.
Thanks,
Mike

NB. The car did have a software update for the rear camera, whilst there - back room stuff he said.

"No two cars are the same" is a bit of a concerning comment when these are supposedly all produced to the same exacting standards of build quality eh !!! I'd get that if it was an optional extra but... windows?! Presumably all Porsche experts have access to a central log of common issues and they would have access to this regardless of what colour / variant your car is .

Fingers crossed that this resolves your windows issue but it sounds alarmingly similar to my first visit to my dealership when they were vague on their actions but said "it should be fine now". Then a few days later...

Lets hope history doesnt repeat itself.

Now ... what's wrong with these rear cameras? ;-)

 

[Pasquale]

Totally agree, I just hope the guy on the desk mentioned to the engineer that your vehicle with a similar issue was resolved and he just didn't dismiss it all together. Only time will tell and will let you know what happens.

 

[dcarissi]

Just wondering if anyone has gotten any official fix for the window rolling itself down…

 

[Pasquale]

Unsure if there has been any official response to this but since July, I have not noticed this issue occuring again for me, fingers crossed.

 

[thealbs]

Likewise. I have not had any issues since Porsche said they had applied a software fix so it is definitely within their powers to do so.

 

[dcarissi]

Software fix?? Any clue as to the identifier (name, level, etc) and how it was applied (dealer vs OTA)?
Thanks in advance for any help

 

[Jetced]

Today this happened to me for the first time too. Will update you as soon as I know more

 

[thealbs]

Software fix?? Any clue as to the identifier (name, level, etc) and how it was applied (dealer vs OTA)?
Thanks in advance for any help

No, sorry. They just said they had applied a software fix .. and it does seem to have fixed it in my case. It used to happen every 2-3 weeks at least and has not occurred for a few months now. Hopefully everyone else receives the same fix too...

 

[dcarissi]

No, sorry. They just said they had applied a software fix .. and it does seem to have fixed it in my case. It used to happen every 2-3 weeks at least and has not occurred for a few months now. Hopefully everyone else receives the same fix too...

Geez,
my dealer "hinted" that a software fix was coming, but so far, nothing....
I've talked to others and had heard things like the window motor needs to be replaced, possibly "interference" caused it to open ...
Not real happy

 

[FirstEV]

Geez,
my dealer "hinted" that a software fix was coming, but so far, nothing....
I've talked to others and had heard things like the window motor needs to be replaced, possibly "interference" caused it to open ...
Not real happy

The big software updated is released in Sweden, and my car should be finished updating by tomorrow. I recommend you speak to your dealer again.

 

[dcarissi]

The big software updated is released in Sweden, and my car should be finished updating by tomorrow. I recommend you speak to your dealer again.

Thanks for the info. I called and have an appointment set for first part of Dec. Apparently, there is a hardware update as well. Still don't know what this update is supposed to fix tho...

 

[davewilson]

I too, have the same issue on my 4S only it’s the drivers door window that opens half way by itself. Happened twice yesterday, at work whilst in charge and later in the evening at home. And in heavy rain too, inside was soaked!

 

[davewilson]

Oh, and my car was in for software update all day last Friday!

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