MY26 software update (week 36) for MY24-25

[alxman]

I just did a factory reset and stayed as guest account, then attempted to charge to no avail. The charger would click and it would go from green to yellow multiple times, I think I counted 5 times before it fails permanently and goes red.

I am sorry, definitely a very frustrating problem. I see you have tried almost everything. Not a bad idea to bring a car to your home to see if it charges. If so, then the problem is with your vehicle. If it doesn’t charge then maybe with the charger or your home. One last thing, maybe check the charger error messages in the Owner’s Manual to see if it helps pointing you in the right direction: Owner’s Manual > Charging equipment Owner’s Manual > Porsche Mobile Charger > Operating manual > Chapter Overview > Operating unit status indicators and error messages

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[lukine]

I am sorry, definitely a very frustrating problem. I see you have tried almost everything. Not a bad idea to bring a car to your home to see if it charges. If so, then the problem is with your vehicle. If it doesn’t charge then maybe with the charger or your home. One last thing, maybe check the charger error messages in the Owner’s Manual to see if it helps pointing you in the right direction: Owner’s Manual > Charging equipment Owner’s Manual > Porsche Mobile Charger > Operating manual > Chapter Overview > Operating unit status indicators and error messages

Yea I did read about charging error from my Porsche app, and the error message tells us to check the infrastructure, which I already did by hiring electrician to check. So at this it seems like the issue is either with the car, or my home. But I'm leaning towards the car more so than the home as I'm not the only person experiencing the charging issue after an update. In order to eliminate my home as a possible cause, I'd definitely need to bring another car to charge at my house. Preferably a different make.

 

[Dragon Tourniquet]

Long shot, but is the frequency of the AC power somehow wrong in your house? It should be 60Hz +/- 3 (5%).

 

[Bolt1323]

Highly doubt that Porsche tech came with a 2024 Macan turbo was were able to charge try my Macan 2025 Macan 4 wasn’t able. I also have been to multiple houses and yet to find a house that my Macan charges at after the software update.

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