Manual charging door not opening

[fsabek]

Had Macan ev turbo since October has 14k miles. Things were great so far Had minor software glitches that resolved after a long night being locked and off.
Today for fist time my manual charging door did not open for me to charge the car. Nor did the right side charging door. I hope it is a glitch like the other glitches i had that a soft reset would resolve. Has anyone had a similar problem with manual charging door not opening?

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[anders1]

Yes. Happened a few times. I had to lock and unlock the car do get the chargeport door open.

 

[Diego]

My left manual port sometimes remains open even if I close the car. I will have checked when I take the car for the update (or first service....)

 

[Vancouver Porsche Owner]

I have had the same issue a couple of times with the driver’s side port. I have also had a similar issue with the trunk not opening.

 

[fsabek]

Took it to dealer a tech tried to diagnose and troubleshoot but no luck had to leave it there and of course they didn’t offer a loaner since it was a walk in. Had to uber to borrow parents car. Will see how long that endeavor will take!!! I guess first ever serious issue with the car since October and driving it for more than 14k !!!

 

[chrisk]

It has happened to me and it was accompanied with a yellow "Charging ports Impaired. Service required" warning.
It went away on its own after locking/unlocking.
The funny thing is that I intentionally chose the manual ports to reduce risk of such problems...

 

[CHP]

You are yoking, had problems with the electric charging cover (among other issues) so car eventually went back. Reordered with manual doors to be on the safe side. Can't believe this.

 

[LinuxLars]

Had Macan ev turbo since October has 14k miles. Things were great so far Had minor software glitches that resolved after a long night being locked and off.
Today for fist time my manual charging door did not open for me to charge the car. Nor did the right side charging door. I hope it is a glitch like the other glitches i had that a soft reset would resolve. Has anyone had a similar problem with manual charging door not opening?

I love this car, almost a year in.

I had an issue with one of the port doors not showing as closed, which prevents opening the other one.

Take it in to the dealer - they should be able to prefer a replacement for the fault port.

 

[Cogs79]

Hi Folks,

Adding to this thread instead of opening a new one. We had our first big snowstorm in Montreal, and I got the "Right charge port impaired" amber warning earlier today. However this is what actually happened, and the issue is on the left charge port though.

I was turning into my driveway when the dashboard and PCM completely froze, my phone call hung up and I lost sounds/music. There was a yellow warning symbol on the dash but I could not see the error since both screens froze. Luckily this happened on my driveway as losing speedometer because of software bug is not safe. I reset the PCM (held down the button for 30 seconds) and everything came back, including the warning symbol but no error message. I have manual charge port doors, but when I went to open the driver's side port for my home charging, it did not open. It felt like it was locked but I figured it might be frozen shut. So I went inside without charging since I knew I was going out again a bit later. I went to check on the car 2 hours later, powered it up and then got the "Right charge port impaired" warning. The left side door was still locked/stuck, but the right charge port had the error...except that the right door opened no problem. I left the car as is for about 15 minutes, went back and now the "right charge port" error is gone but I still cannot open the driver's side charge door. I backed my car into the driveway and am now charging on the passenger port no problem. I don't hear any ice crackling or see any snow on the left charge door but I still can't get it open. It really feels like it is locked. I have the convenience package but I still manually unlocked the car anyway.

I'll let it sit over night(since I can charge on the passenger side anyway) then see if the left door is still locked/stuck. I still stand by my belief that this car was not tested in the winter or rain, as I got a "High voltage system" warning about 1.5 hours after the Porsche dealer washed my car. It went away after a few hours but it looks like the Macan EV does not like getting wet or cold.

Cogs

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