MyPorsche App: Something went wrong for Departure Settings

[RunningOnSolar]

Since I have downloaded the newer look version of the MyPorsche app, I've noticed a "Something Went Wrong" error whenever I click on the "Planning: Departure >". This has been true of the version downloaded a few weeks ago and one from this morning. I've tried the uninstall/reinstall solution with no luck. Anyone else seeing this?

I've tried reporting this in the App Store and this morning through [email protected]. Will update the post if I hear anything.

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[alxman]

Since I have downloaded the newer look version of the MyPorsche app, I've noticed a "Something Went Wrong" error whenever I click on the "Planning: Departure >". This has been true of the version downloaded a few weeks ago and one from this morning. I've tried the uninstall/reinstall solution with no luck. Anyone else seeing this?

I've tried reporting this in the App Store and this morning through [email protected]. Will update the post if I hear anything.

I had the same problem in April 2025 after an app update. I tried doing a hard reset on the iPhone (vol up, vol down, side button), but it didn’t work. I deleted the My Porsche app and installed it again. Logged out of the app and logged in again. Both unsuccessful. I tried resetting the car’s PCM by holding down the volume button. Still didn’t work. I could set a departure time and date on the car’s PCM, but no longer via the My Porsche app. I kept getting the same message: “Something went wrong” “Please try again”.

Finally, I decided to do a factory reset of the vehicle and it fixed the problem.

Good luck!

 

[RunningOnSolar]

Thanks for all the info. It’s weird it fails so quickly on the phone, but a factory reset on the car fixed it. I think I will go through the same sequence as you, but wait until I hear from Porsche bef trying the factory reset

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