Dealer using your car for other things then the repair

[BigApple]

Did that happen to anyone at a dealer where they use your car that is in for service to drive another costumer to his home without you know or your consent.
This rubbed me certainly the wrong way. But maybe i am overthinking this. Somehow it just does not fit well with me.
To be fair i also don't know yet if it was an individual that just grabbed the car without the Dealership knowing but not sure.

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[Blanshed]

This is absolutely insane and not permitted in any way.

They should compensate you anything you want for having done this even it was a silly employee error. Do you want a full set of winter mats, trunk liner, leather key case, etc. I would ask for it all.

Loop in your sales rep. If he ever wants to sell you a car again he will make sure service gets on their knees for this.

If you can change dealers I would do so immediately and file a complaint with corporate because this will ruin your reputation at this dealer.

(Make sure you get your dealer to admit to the occurrence in writing right away)

Good luck

 

[BigApple]

This is absolutely insane and not permitted in any way.

They should compensate you anything you want for having done this even it was a silly employee error. Do you want a full set of winter mats, trunk liner, leather key case, etc. I would ask for it all.

Loop in your sales rep. If he ever wants to sell you a car again he will make sure service gets on their knees for this.

If you can change dealers I would do so immediately and file a complaint with corporate because this will ruin your reputation at this dealer.

(Make sure you get your dealer to admit to the occurrence in writing right away)

Good luck

I have it on Video .... the Entire ride is recorded.

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