I have owned 6 Porsches over the years, and I know what the "Porsche Experience" is supposed to be. My experience with my current Macan EV and Porsche Centre Vancouver has been, frankly, shocking. I traded my 2021 Taycan for the 2024 Macan EV, and have regretted ever doing so. The build/assembly quality of the Macan EV is appalling. After only ~3200km in this car, I started hearing rattles in multiple locations in the car.
Iāve brought the car back to Porsche Vancouver service department EIGHT (8) times, and they still have not been able to fix the rattles. Instead, there were poor workmanship, including returning the car to me with roof rubber seals ripped off and hanging inside the car (see attached). And another time, they broke and lost the cheap plastic clip on front passenger seatbelt (which stops the plastic seatbelt buckle from knocking against the plastic pillar - see attached), which made the rattles worse in the car.
Aside from the 6 Porsches, Iāve owned over 20 other cars in my lifetime, including Toyota, Honda, Ford, BMW, Mercedes, BMW, Mini. The build quality of this Macan EV is not worth the 120k cost. Iāve never had cheap "plastic-on-plastic" noises, even in non-luxury cars that Iāve owned. Porsche should be absolutely embarrassed for being a luxury brand.
And most disappointing, is the management team of Porsche Vancouver. Despite 8 failed service visits, and repeated back and forth trying to deal with sales about upgrading to a more expensive Porsche (so I can get rid of this lemon Macan; yes Iām willing to pay MORE for a better Porsche with better construction!!!), the sales managers refused to speak with me when I requested to talk to them. It is clear this dealership prioritizes profit over the satisfaction of repeat customers. They want me pay an exorbitant amount to change to another Porsche. Essentially pricing my previous Taycan trade-in at ridiculously low value. I suppose this shows how even Porsche themselves undervalue their own electric car. So how can consumers like me have confidence in their electric cars.
I expected Porsche quality, instead I got a lemon, and the Vancouver Porsche team are incompetent, and only care about their profits. Avoid this dealership, and certainly, avoid the Macan EV. Until they sort out the growing pains of this new model. So you can avoid simple assembly problems like rattling noise, and improper fitting door panels (see attached).
Hi Happy New Year for 2026 to you and all colleagues herein this stream of feedback.I have owned 6 Porsches over the years, and I know what the "Porsche Experience" is supposed to be. My experience with my current Macan EV and Porsche Centre Vancouver has been, frankly, shocking. I traded my 2021 Taycan for the 2024 Macan EV, and have regretted ever doing so. The build/assembly quality of the Macan EV is appalling. After only ~3200km in this car, I started hearing rattles in multiple locations in the car.
Iāve brought the car back to Porsche Vancouver service department EIGHT (8) times, and they still have not been able to fix the rattles. Instead, there were poor workmanship, including returning the car to me with roof rubber seals ripped off and hanging inside the car (see attached). And another time, they broke and lost the cheap plastic clip on front passenger seatbelt (which stops the plastic seatbelt buckle from knocking against the plastic pillar - see attached), which made the rattles worse in the car.
Aside from the 6 Porsches, Iāve owned over 20 other cars in my lifetime, including Toyota, Honda, Ford, BMW, Mercedes, BMW, Mini. The build quality of this Macan EV is not worth the 120k cost. Iāve never had cheap "plastic-on-plastic" noises, even in non-luxury cars that Iāve owned. Porsche should be absolutely embarrassed for being a luxury brand.
And most disappointing, is the management team of Porsche Vancouver. Despite 8 failed service visits, and repeated back and forth trying to deal with sales about upgrading to a more expensive Porsche (so I can get rid of this lemon Macan; yes Iām willing to pay MORE for a better Porsche with better construction!!!), the sales managers refused to speak with me when I requested to talk to them. It is clear this dealership prioritizes profit over the satisfaction of repeat customers. They want me pay an exorbitant amount to change to another Porsche. Essentially pricing my previous Taycan trade-in at ridiculously low value. I suppose this shows how even Porsche themselves undervalue their own electric car. So how can consumers like me have confidence in their electric cars.
I expected Porsche quality, instead I got a lemon, and the Vancouver Porsche team are incompetent, and only care about their profits. Avoid this dealership, and certainly, avoid the Macan EV. Until they sort out the growing pains of this new model. So you can avoid simple assembly problems like rattling noise, and improper fitting door panels (see attached).
).
ā
!
Agreed on all fronts with comments just shared. Delighted you have two wonderful Macans! Yay! While I remain fervent about Porscheās amazing ICE legacy, There have been plenty of ālearn on the jobā anecdotal cases for Porsche with EVs; 1st gen Taycan and then 1st gen Macan EVs. That said, the Dealer issues we saw including pics and lack of interest to trade up are - I remain convinced - a dealership specific issue not dealer network issue.
Hi Petzi -
