Porsche Digital key & normal key

[Stuart]

Hi All,

Sorry if this is a stupid question/statement.

I have been having big issues with user profiles, where by it was not selecting the correct profile, or selecting the profile but using certain settings from another profile.

Now I seem to have got to the reason for the issue is the car seems to get confused if key X is used but the phone from key Y is also entering the car at the same time or sooner.

So my question is this if we use the physical key is it best to delete the phone digital key, as if we leave the phone in the house go to the car with the key and unlock then there is no issue, or only have a phone and key match at a singler time of entering the car.

Hope this mumbo jumbo make sense, just wondered what you guys are doing

Thanks in advance

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[Innuendo]

The physical key should be the backup only. You only need your phone key. But it's a catch22. Because you should have the backup with you in case the phone is "down".
One reason why I did not order this option.
But in any case the software should be able to deal with both keys in parallel, if profiles and keys are properly assigned.

 

[Stuart]

The physical key should be the backup only. You only need your phone key. But it's a catch22. Because you should have the backup with you in case the phone is "down".
One reason why I did not order this option.
But in any case the software should be able to deal with both keys in parallel, if profiles and keys are properly assigned.

thanks but the issue seems to be when we have 1 key and 2 phones with different profiles in the car

 

[daveo4EV]

The physical key should be the backup only. You only need your phone key. But it's a catch22. Because you should have the backup with you in case the phone is "down".
One reason why I did not order this option.

yeah you're mostly wrong and let your fear an ignorance drive a decision…

digital key works even if the phone is "down" - i.e. it can work even when the phone's battery is dead…

also the "backup" key is a credit card style objecctyou can hand to a valet or car wash attendant…and can be stored in the vehicle itself so you're never with out it…just keep it in the glove box and pull it out when necessary…

also digital keys can be "shared" very easily and should you be stranded friends and family could use their phones by either coming to get you - or using the myPorsche app to remotely unlock the car…

the FUD on this feature is huge and was discussed many months ago here…

in practice even when the phone is "dead" you have several hours even a whole day before the phone won't be able to unlock the car - and once the car is unlocked you can charge the phone…also if your phone is dead most peole can find a way to charge it…I also find it implausible that most people would let their phone be dead for an extended period of time and could not find a way to charge the phone if necessary - even a tow truck could charge the phone quickly for like 3-5 minutes to get enough power to wake up your car…

it's for example much much much harder to find a keyFob coin battery to replace when the FOB battery is dead vs. say using the phone even when dead to unlock the car or find a way to charge your phone real quick to open car…

https://www.macanevowners.com/forum...sche-digital-key-overview-from-porsche.23969/

 

[Innuendo]

This is not the reality. I ran the same in the Tesla for 2 years and there are scenarios when you are without your phone, or your phone is lost or simply "dead". With dead I mean it's not off and on minimal power reserve, but there are other scenarios where you find your phone no longer opening your vehicle. Rare, but over the years you will get into it.

The key card is nice, but not a backup like Tesla has. It always needs to be activated inside the car first (having an active key), so your only real backup is the physical key. A second driver could open the vehicle remotely, but not start it to bring you home or get the key card working remotely.
I loved the handy key only, but how Porsche deals with it is different.

 

[Innuendo]

@Stuart I recommend to report this to the dealer and use a single key type in the meanwhile. If you have the digital key there should not be any reason to still use the normal key on a regular base. Entering with 2 phones with shared keys should also not be a problem. Whoever unlocks first will also get the related profile assigned. At least this is the theory and the basic requirement behind. Still you should be able to switch to the proper profile afterwards as well.

 

[Stuart]

@Stuart I recommend to report this to the dealer and use a single key type in the meanwhile. If you have the digital key there should not be any reason to still use the normal key on a regular base. Entering with 2 phones with shared keys should also not be a problem. Whoever unlocks first will also get the related profile assigned. At least this is the theory and the basic requirement behind. Still you should be able to switch to the proper profile afterwards as well.

yes will defo talk to them as today I picked my wife up who only had her phone and when she got in the car, I didn't turn off the car only stopped to pick her up at her work place, the car switched to her profile and started adjusting the seat, changed ambient lights to violet, and radio channel. I was nearly squashed flat against the steering wheel, yes I'm a bit more spherical than her to say the least. So something is really not right with this at present.

Anyway got home and disabled digital key access, as quite fed up with this nonsense.

But to be honest the rest of this GTS is F#ckin fantastic just love driving it, really puts a grin on my big chops!!!!

 

[daveo4EV]

This is not the reality. I ran the same in the Tesla for 2 years and there are scenarios when you are without your phone, or your phone is lost or simply "dead". With dead I mean it's not off and on minimal power reserve, but there are other scenarios where you find your phone no longer opening your vehicle. Rare, but over the years you will get into it.

The key card is nice, but not a backup like Tesla has. It always needs to be activated inside the car first (having an active key), so your only real backup is the physical key. A second driver could open the vehicle remotely, but not start it to bring you home or get the key card working remotely.
I loved the handy key only, but how Porsche deals with it is different.

Tesla doesn't use the NFC feature or UWB…they did their own implementation that doesn't follow the stand BMW and Porsche uses

I also owned a Tesla for years and never found a problem with the phone stuff…

 

[Innuendo]

@Stuart there should be an option to change/adjust the main key. Probably the other phone has the main key assigned and switching. Still it should not switch if one key is active and in use.
https://ask.porsche.com/us/en-US/digital-key/

@daveo4EV not sure where you get the info from. Tesla is using same technologies nowadays just in a different implementation. (BLE+UWB since 2024 and NFC as backup near the side door pillar).
However, I do not argue that for some the phone will always work and that it's handled like a holy grail. In my area and society it's different.

 

[W1NGE]

From the Owner's Manual - https://manual.porsche.com/#/wpi/XA..._GB/topic/id/985bcdd35d384ffd8d24c0b3451f500f

 

[Stuart]

@Stuart there should be an option to change/adjust the main key. Probably the other phone has the main key assigned and switching. Still it should not switch if one key is active and in use.
https://ask.porsche.com/us/en-US/digital-key/

@daveo4EV not sure where you get the info from. Tesla is using same technologies nowadays just in a different implementation. (BLE+UWB since 2024 and NFC as backup near the side door pillar).
However, I do not argue that for some the phone will always work and that it's handled like a holy grail. In my area and society it's different.

My keys/phone are the main/master so not sure what was going on, so anyway I disabled digital keys now and will see if I have any further issues, so far so good though.

I'll keep you updated, if any other issues or if all workd fine over the next week or so, thanks all for your help and input as always

 

[sor]

@Stuart there should be an option to change/adjust the main key. Probably the other phone has the main key assigned and switching. Still it should not switch if one key is active and in use.
https://ask.porsche.com/us/en-US/digital-key/

@daveo4EV not sure where you get the info from. Tesla is using same technologies nowadays just in a different implementation. (BLE+UWB since 2024 and NFC as backup near the side door pillar).
However, I do not argue that for some the phone will always work and that it's handled like a holy grail. In my area and society it's different.

My understanding is that Teslas implementation predates UWB in phones and only their latest models have UWB hardware, previously using exclusively Bluetooth Low Energy.

At any rate the only implementation I’ve heard of that advertises to work even when your phone doesn’t have enough battery to power on is CCC 3.0 (like Apple CarKey), though maybe all UWB can.

Anyway, not super relevant to choosing which profile you want to use when multiple keys are present.

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