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Update on my previous message: My Porsche Macan has been at the service center since April 15. Initially, they suspected a software issue, but as of May 7, the exact problem was identified: the HCP4 control unit (which manages the vehicle’s comfort and electrical systems) is faulty. The part...

Yes, unfortunately this is an official Porsche dealership. They gave me a BMW X1 for 7 days, then said they would provide an Audi A3 sedan for the next 2 days, and after that I would be given a Macan. But at the end of those 2 days, they told me the Macan was still with another customer and...

I originally shared this in a different thread, but I think it makes more sense to post it here as well: My car is 6 months old with around 13,000 km on it. Last week, while it was parked (not in use), the alarm started going off randomly—day or night—without any clear reason. It never happens...

They told me they are waiting for an email from Germany because the vehicle caused an issue during the software update and is currently not drivable. It’s a really frustrating situation. In return, they gave me a petrol-electric BMW X1 for 7 days, which is unacceptable — but unfortunately, I...

Hi everyone, I’d like to share an issue I’m experiencing with my Macan 4: My car is 6 months old and has around 13,000 km on it. Last week, while it was parked (not in use), the alarm started going off randomly—day or night—without any clear reason. It never happens while driving, only when the...

I’m not sure if I accidentally pressed the hood release on the key, but when I went to close the hood, I had to unlock the locks because the hood latch wouldn’t fit into the slot. If the car is locked and you only open the hood, do you need to unlock the car to close the hood afterward? Have...

Unfortunately, the app is not available in my country

Hi I have been using an electric Porsche Macan for 3 months now. During this time, I’ve noticed that on 4 or 5 occasions, after locking the car and leaving it, I return hours later or the next day to find the front hood completely open. I’m wondering if I might be accidentally pressing the key...

Yesterday, I received a vehicle lighting warning. Today, I got a message saying the front trunk is open and to take the vehicle to service. After turning the car off and waiting for 5 minutes, I haven’t experienced any issues. I’m not sure if I should take it to service. Any advice?